Pre-Trial Dispute Resolution

Pre-Trial Claim Resolution

MaritimeNG acts as a neutral facilitator and mediator between shipowners and ship repair contractors. We help resolve disagreements quickly and confidentially — before costly arbitration, preserving business relationships.

File a Claim My Claims

Important note on our role. MaritimeNG is not an arbitral tribunal and does not issue binding decisions. We organise negotiations and mediation as an independent party. Binding dispute resolution remains with recognised maritime arbitration institutions (LMAA, SCMA) or a court by agreement of the parties.

How It Works

1. Claim with Checklist

The customer documents defects using an "expected vs. received" framework: scope, quality, timeline, cost, documentation, warranty.

2. Review

MaritimeNG registers the claim and forwards it to the contractor for an official response within the established timeframe.

3. Mediation

A neutral platform mediator helps the parties reach a compromise — without a binding decision and without a conflict of interest.

4. Resolution or Escalation

The dispute is closed by a settlement agreement or, if unsuccessful, referred to external maritime arbitration (LMAA / SCMA).

MaritimeNG Standard Multi-Tier Clause

Parties may voluntarily include this clause in their ship repair contract. It follows industry practice for multi-tier clauses (BIMCO Mediation / Law & Arbitration Clause).

1. Claim Procedure. Any dispute or disagreement arising out of or in connection with this contract shall be submitted to pre-trial claim resolution through the MaritimeNG platform before recourse to arbitration or court.

2. Mediation. If the dispute is not resolved within 15 business days of filing the claim, either party may request mediation under the auspices of MaritimeNG as an independent facilitator. Mediation is confidential and conducted on a "without prejudice" basis.

3. Arbitration (Escalation). If mediation does not result in a settlement, the dispute shall be finally resolved by arbitration in accordance with the rules of LMAA (London) or SCMA (Singapore) — at the parties' choice. MaritimeNG does not participate in the arbitration and does not render decisions.

4. Neutrality. The parties acknowledge that MaritimeNG acts solely as a process organiser and has no deciding vote on the merits of the dispute.

This text is for informational purposes only and does not constitute legal advice. It is recommended to consult a maritime lawyer before including this clause in a contract.